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Why Your Business Must Form a Social Media Strategy Today
There has been an unworldly volume of social media related content filling the pages of media sites of late – and you’ve certainly read a fair amount within the pages of Customer Interaction Solutions...
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Got In-flight WiFi? Hipmunk Knows
Ubiquitous is the term we hear quite often beside WiFi – though often it goes hand in hand with wishful thinking. While WiFi availability has come a long way in the past year, it is anything but...
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New and Improved Quick View from Cablevision? Not so Much.
A year and a half ago, Cablevision launched a new feature, iO TV Quick View, which provides viewers a live snapshot of what’s currently airing in three different categories – sports, news, and...
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What are the hottest topics in Silicon Valley?
What’s the hottest topic in technology today? Mobility? Cloud? Google+ vs. Facebook? Smart Grid and M2M? The explosion of the MSP market? 4G wireless? The battle for social media dominance?...
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Private Clouds for SMBs Made Easy
Cloud computing and virtualization – two intimately related technology buzzwords. In fact, as Nelson Ruest noted this morning at Zenith Infotech’s It’s Your Cloud seminar in Miami, you can’t properly...
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Making Sense of the BYO WiFi Device Party
When it was first introduced, the iPad was predicted by many to become a laptop replacement. While many use their iPads and other tablets in lieu of their laptops in many situations, the prophecy was...
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How to Make the Right Unified Communications Choice
You’ve been running a successful business for several – perhaps many – years now, which has allowed you to grow and further expand your operations. But, while your continued growth potential stares you...
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How to Watch the Super Bowl on Your Deck with an Outdoor TV
The Super Bowl is only a few weeks away – the Sunday after ITEXPO East in Miami, in fact, so it promises to be a fantastic week for tech-focused sports fans. Here’s hoping the Giants can avoid seeing...
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CRM: Putting the RM Before the C
Verizon and AT&T both began using terms like 4G and LTE in their advertising well in advance of network and device rollouts, preparing customers for the next great thing in communications. Remember...
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Why You Should be Paying Attention to Unified Communications
I spent last week between Minneapolis and Chicago on the Great Lakes leg of the Putting SIP to Work tour, with Sonus, Arrow S3, and Level 3. It was quite the week, thanks to Mother Nature, who decided...
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Innovation on Display: ITEXPO Austin
Having just wrapped up another successful ITEXPO in Austin (in 20-degree cooler weather than last year), I have the pleasure of again reflecting upon the many exciting happenings from the week. Where...
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WebRTC Expo - Day 2 Demos
Atlanta, GA -- The second evening of WebRTC demos are kicking off with hundreds of attendees eagerly waiting to see what they might be able to do with WebRTC's browser-to-browser communications.Here is...
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WebRTC Expo Award Winners Named
After Digium kicked off the morning with a Demo & Eggs session, Phil Edholm took to the stage to hand out the WebRTC Expo Awards, which were based on a number of criteria and evaluated by a panel...
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Opening Round of Demos @WebRTCExpo III
I'm in Santa Clara for WebRTC Expo III, with the WebRTC live demos about to kick off. The cool thing is this is round one, with the winners from tonight making it to tomorrow's final round of...
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Using Cloud and Virtualization to Become More Agile in the Age of Business...
As every business seeks to identify new revenue opportunities, with both existing and prospective customers, they are finding that agility may be the biggest key to their success. Not only is...
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